From our loyal customers

Love your Saramandas?  Share your experience with us on info@saramanda.com.au!

‘Hi Lily, 

Just advising our package has arrived in good condition on Friday 20 September 2024.

Bingo!!!! We have nailed it – Size 10 fits perfectly and my husband is delighted with the overall shoe style and comfort. This is particularly nice to hear as he has a slightly fallen foot arch which does give him some discomfort from time to time. His new shoes look very smart with his jeans and I know they will wear very well with his daily activities.

May we thankyou once again for persevering with sorting out the correct size for our needs. A little backwards and forward however, it has been certainly worth it. We now know our size and I am sure we will be ordering more footwear in the future.

My dad (87 year) has been wearing your footwear for years and years. He has the one trusty style (which is not negotiable for him – now discontinued, so I will direct him to this style). He has multiple pairs of the same style of shoe in use at any given time. We have the ‘Sunday best’, the every day, the work and gardening shoes and he has even concreted in them, had them soaking wet multiple times and sprayed the toes with marking paint by mistake! (Retired builder and visually impaired). He laughs about how he cannot kill his ‘good old’ work boots – he dries them out, gives them another coat of polish and is off and running again for another day in the garden! He loves the comfort, durability and lightness of his shoes as they just keep giving and giving. Dad even has another couple of pairs still in their new boxes stashed away in the wardrobe waiting in anticipation to go into circulation when needed!!! Hope he lives long enough to wear all his stock pile out!!! Lol.

Dad has now converted both his son-in-law’s into his same style for everyday use shoes and all are not disappointed.

Keep up the great work and wonderful service. It has been an absolute pleasure dealing with your company and thankyou for our lovely chats on the phone along the way.

Our sincerest thanks and gratitude to all your wonderful team’ – Robin Y. (Purchased ‘Advance Senior’ to replace our discontinued style ‘Sanctuary’)

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‘Hi Lily !

Just to let you know our two pair of shoes arrived this morning.   Happy, happy…..!

Peter has said that he really likes the style, fit and quality of the Dantree sandals and they are now allocated as “best” wear sandals!
As for me, I love the Felicity in the red and glad that I got the two pairs now.

Thanks Lily for prompt shipment and very well packaged and both Peter and myself will definitely be back in the future for more shoes!

Have a lovely week…. all the very best’ – Belle C. (Purchased ‘Felicity’ & successfully converted her husband with ‘Dantree’!)

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‘Have just received my “Felicity” sandals and as I put them on my feet, my feet gave a sigh of “love ’em” !!

Prompt shipment, more than happy with the on-line service 

I have been buying Saramanda sandals over the years (off line) and never once have they disappointed and my first port of call for new sandals are anything with the brand name “Saramanda” on !

You have a long term customer!    Thank you!‘ – Belle C. (Purchased ‘Felicity’)

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‘Hi Lily,

Thank you very much for sending my new pair of shoes.

It was a pleasure buying from your company and I congratulate your good self on the connection you make to customers.

You are a shining star, Lily.

Thanks again’ – Laurie E. (Purchased ‘Sanctuary’)

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‘Not only Saramanda made one of the best shoes model I have ever had (bought 5 pairs in total) but they set up an unparalleled benchmark in customer service level providing me with a tailor-made experience.‘ – Giovanni M. (Purchased ‘Metro’)

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‘Hi Lily

Thank you for your super prompt delivery and for another two pairs of Saramanda shoes. I think that’s about eight pairs I’ve had over the years now! My last ones came with me to Spain and Portugal recently, where I walked the Camino. Not in my sandals, but they did get a work out in the evenings. Love your work! And thank you so much for the gift and the discount coupon.

Merry Xmas to you and your family. Cheers’ – Pam S. (Purchased ‘Wendy’)

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‘Hallo Lily,

Thank you !

The shoe was delivered this morning and after I opened the carton, I saw the shoe in his “Glory”.

The colours, the Form etc. of that shoe is just wonderful and not to mentioned the way it wears on the foot, just sensational !!

I think you and that shoe has given me new believe that there are great things still available. Keep up that great work.

Very warm greetings to you’ – Volker L. (Purchased ‘Portland’)

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‘Dear Lily,

I‘d just like to say that doing business with your company is just lovely, the excellent communication and professionalism with exchanges is commendable.

I‘m so sad that the Kay shoes is not being made anymore but I hope if something similar comes out, please let me know.

Saramanda Shoes is definitely a company I’d love to continue to do business with.’ – Lisa B. (Purchased ‘Bounty’)

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‘Decisions, decisions! Which will it be? Which will it be…?

I’m not a quadruped but it’s a no-brainer to order not just one, but two pairs of quality summer foot-ware from Saramanda. Especially as such an order attracts nil handling / postage charges – which all helps these days.

Full marks to the Saramanda team for supplying fine quality products at a fair price and having them reliably delivered direct to my front door within 48hrs.

They feel great, look classy, are robustly fashioned and have become instant foot-wear favourites of mine.  BFWFF – as it were.

Plus a special shout-out to Lily who was exceptionally friendly, knowledgeable and efficient.  I well appreciated Lily’s A1 service as she kindly took the time to discuss all aspects of the sale (as I tend to research potential Web purchases thoroughly).

Saramanda well-exceeded my (highish) expectations, so please keep up the fine work – as I’ll surely be back in the future.’

– Mike L. (Purchased ‘Dantree’)

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‘Delighted to receive my new shoes today. They are fantastic! Many thanks to El for the packing!‘ – Phillip N. (Purchased ‘Dexter’)

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‘Great sandals and amazing service… thank you so much! – Tony D. (, Purchased ‘Iluka’)

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‘Hi there

I love the comfort & the designs of these shoes

Thanks‘ – Rishu V. (Purchased at Stockist)

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‘Hi El

Thank you so much for packing my order, and thank you for the cute little card, with the cute little rose and heart peg. That gave me the BIGGEST smile, and absolutely made my day. What a kind hearted soul you must be.

I hope you have the merriest Christmas EVER and an even more amazing new year ‘  – Carrie-Ann W. (Purchased ‘Kay’)

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‘Thanks Lily……it is very easy to support great products.  My husband (& I)  have been buying your shoes for a long time now and I was pleased to see I could get them on line as we are not venturing to the larger shopping centres at the moment due to COVID.

Have a great day.’ – Julie C. (Purchased ‘Noosa’)

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‘Hello! I loved dealing with Saramanda!

I have been speaking with Lily through messenger for nearly 24 hours now. I am going back to work in 2 weeks after having a baby and was worried my new shoes wouldn’t arrive in time.

Lily has been absolutely amazing! From looking if the shoes were in stock, to providing me a time frame of when the shoes would arrive and even providing me with a coupon/discount code to ensure I saved some money.

Definitely a great experience with exceptional customer service! Thank you so much for your amazing help! Saramanda’s shoes are also excellent quality and I have been wearing my old pair for years and can’t wait to receive my new ones to upgrade!

Thank you again Lily for your amazing service and help   Take care’ – Misty C. (Purchased ‘Venus’)

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‘Thanks Lily!!

My shoes arrived today!! So looking forward to transitioning to them from the old pair, which, as you can see, are actually still intact but looking very tired! I shall relegate them to non-work purposes!

I have tried them on and they fit perfectly, though, obviously will need to soften a little bit.

Complements too to the delivery company who, unlike AusPost, were able to notice I have a nice safe, enclosed but yard right near the front door and put my shoes nicely out of sight of everyone except my guard cat!

Thanks again for your great service and great shoes!’

– Jenny S. (Purchased ‘Venus’)

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‘So light and comfortable, perfect for narrow feet’ – Amanda B. (, Purchased Chris)

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‘Good morning,

Thank you very much for sending the new pair of Subway shoes.

They are superb – beautifully made, obviously very carefully designed to be supportive, durable and healthy – and they look terrific. I look forward to enjoying them for a long time, and also trying other products.

Many thanks also for the very prompt delivery. Well done all’ – Benny W. (Purchased ‘Subway’)

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‘I have worn Saramanda sandals for years – I always buy a new pair when I am going overseas. I walked 100km on the Camino in Spain in your shoes! It’s very hard to find a pair of sandals that can be comfortable for walking 20km+ per day overseas. I should have bought more pairs! ‘  – Pam S. (Purchased ‘Sheera’ & ‘Wendy’)

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‘To Saramanda,

Thank you for creating these lovely sandals for my sore feet.

I have been wearing a pair of Birkenstocks for 4 years & thought they were comfortable until I tried these Saramanda sandals on at ROADHOUSE DFO CHELTENHAM today.

I have had them on all day & it is like walking on satin. Thank you’ – Glenys D. (Purchased at Stockist)

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‘Hi Lily,

We received the shoes today, and they are great –  thanks.

The style is good, they are just the right sizes for us and they are very well made. In addition I received your gift, which I showed to my son and we think it is beautiful. Thank you.

I find it surprising that 40 years ago you could walk into a shoe store and easily  get a truly good leather shoe and yet this is not the case now. I am happy to be a patron.

Bless you and keep in touch xx’ – Amanda D. (Purchased ‘Mandy’ & ‘Advance Senior’)

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for purchasing ‘Sanctuary’ – Jan. W (Purchased ‘Sanctuary’)

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‘Hi Lily,

My new sandals arrived this week and I am very happy to have them. I first bought a pair of Chris many years ago, still wear them even though they look very tired but have not been able to find them again. So, by going direct to you, I now have a new pair.

It was like welcoming home a long, lost friend. I have nasty bunions so now my feet are very happy.’ – Beryl W. (Purchased ‘Chris’)

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‘To Saramanda  Shoes.

I have been the proud owner of a Saramanda  mens walking executive shoe for over 5 years.

I purchased the shoes from a Leichhardt market town shoe retailer.

The owners were relocating and I browsed through the shop whilst shopping for general items in the mall. 

The shopkeeper informed me that the shoes I was looking at (Saramanda) were arguably the best shoes for male walkers.

I was wearing Hush Puppies at the time and the shop owner convinced me to buy the new shoe.

I have worn these shoes almost daily in a business and casual environment.

Today, 19th August 2020, I purchased the same model of the same maker (Saramanda).

I am pleased  to own my second pair of their casual walker.

I am writing this mail to simply thank the owners for selling quality products.

Congratulations to Saramanda Shoes. I hope future buyers enjoy the comfort of these great shoes’ – Nick V. (Purchased at Stockist)

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‘Fantastic shoes comfortable from day one wonderful customer service. I had saramanda shoes many years ago glad I have rediscovered them.’ – Michelle C. ( Purchased ‘Kay’)

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‘Hi Saramanda,

I just wanted to say that I have bought two pairs of Forbes shoes from you (one in black and one in brown) and I’m absolutely in love with them. I wear a pair everyday to work. Not only do they look great, they are so comfortable to wear throughout the day.’ – Matt V. (Purchased ‘Forbes’)

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‘I have been purchasing the Men’s Detroit black leather shoes for office wear for over 5 years now. By far the most comfortable and stylish shoes I have owned. Excellent customer service provided always.’ – Tony M. (Purchased ‘Detroit’)

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‘I’ve tried just about every brand of shoes, and after a year I notice the comfort and durability deteriorates.

I came across Saramanda and couldn’t be more happier with the comfort and durability. I have now purchased a new pair in a different colour. I would highly recommend their quality shoes.’ – Benji R. (Purchased ‘Stu’)

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‘I have bought a pair of Portland Chestnut shoes. They are a great design and well made!’ – Rick F. (Purchased ‘Portland’)

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‘I’ve worn a pair of your shoes for years for work. They are the best and most comfortable for my foot condition as well as for standing all day. I am excited to buy my next pair.‘ – Christine M. (Purchased at Stockist)

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‘Hi there,

I just wanted to let you know that I absolutely love your brand of shoes.

I’ve had my original pair of Saramanda sandals which I purchased some time in early 2005 (I believe)  in Queensland. I have worn them so much, I wore them out! They were much loved and well worn. They were the most comfortable pair of sandals I have ever owned and I wore them at every opportunity I could.

I wish more stores stocked your shoes!

Anyway, I just wanted to let you know how happy I have been with my original Saramanda sandals, it’s a great style and very versatile to wear with jeans, pants, shorts, and dresses. They truly are the best, most comfortable, and obviously durable, long lasting sandals I’ve ever owned and please feel free to use my glowing review of them if you need to!’ – Sue A. (Purchased ‘Sammy’)

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‘I bought a pair of Saramanda Iluka Brown sandals for my husband a couple of years ago. He loves them, the sandals are still in great condition despite him wearing them all the time.’ – Louise M. (Purchased ‘Iluka’)

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‘I purchased a pair of your shoes a couple of years ago, and I’m really impressed with the quality and want to buy some more.’  – Simon T. (Purchased ‘Dexter’)

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‘I bought some of your sandals about two years ago and they were fantastic, so I’m now buying another pair!’ – Kim B. (Purchased ‘Casino’)

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‘I have a pair of Saramanda sandals and they have been very serviceable and hard wearing.’ – Harry B. (Purchased ‘Iluka’)

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‘I purchased the Chris sandals in Camel, I have them in Red too and love them.’ – Pam L. (Purchased ‘Chris’)

From our retailers

Hunters Family Shoes – Springwood NSW

‘Saramanda shoes are designed and manufactured to the highest standard. The fit and comfort is the result of Saramanda’s commitment to design and extensive fit testing. The manufacturing process reflect traditional shoe-making techniques, with hand stitching and finishing to produce the highest quality and truly unique product. 

Try them on and you’ll buy them.’ – Stuart S. (Owner)

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Wilson’s Family Shoe Store – Jannali NSW

‘We have been selling all styles of Saramanda for decades. They are all leather, leather lined, durable and long lasting. If you like 100% comfort, modern styling, and smart casual looks for work or play, then these shoes are for you. We highly recommend them!’ – Colleen F. (Owner)

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Shoe Talk – Camden NSW

‘Owning 3 retail shoe stores in the McArthur region, I have now stocked Saramanda shoes for 30 years. I can confidently say Saramanda school shoes are much better quality than other well known brands on the market. The comfortable leather lining, dual-fitting, polyether outsole and hand stitched upper make Saramanda School shoes virtually indestructible. Parents are constantly coming back to Saramanda school shoes for one simple reason – they last’. – Eddie D. (Owner)

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Paul the Shoeman – Shellharbour NSW

‘Saramanda School shoes are the best made school shoes on the market. I have had ZERO customer returns for this school shoe brand over the past 4 years. Keep making great shoes Saramanda, my customers love them’. – Paul F. (Owner)

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Fera Shoes – Bowral NSW

‘I have stocked Saramanda mens and ladies shoes for the past 20 years. After stocking Saramanda school shoes 4 years ago, I was blown away. So many parents and their kids now ONLY buy this brand from me – the loyalty is incredible and well deserved. I can only see this brand growing in the months and years ahead’. – Anthony F. (Owner)